Educate, Estimate, Install
What can you expect from a Synergy Skylights experience?
First and foremost, we strive to be excellent communicators. We want you to feel informed every step of the way. The process always starts with a phone call or an email. We will gather pertinent information about your situation regarding your existing skylights or your idea for a new cut-in, your roof, and your house in general. We will use this information to create your customer profile, and to make sure we come to our initial onsite consultation fully prepared.
This will consist of a thorough inspection of the current skylight and roof, or the roof area and interior location where a new skylight or sun tunnel will be. After the inspection, we will go over all of your replacement skylight and new skylight cut-in options in detail to be sure the products chosen best suit your individual needs.
Proposals and Quotes
You will receive a professional proposal/quote outlining all of the work to be performed, and the costs associated with it. Our pricing is clear and transparent. We include any contingencies that may arise in our proposal such as the need for interior work, or potential unforeseen construction issues.
Once we receive a deposit and signed contract, we will begin scheduling an installation date. We strive to schedule the installation as soon as possible, though there are a few variables that contribute to timing, including: weather, manufacturing of specialty products, peak season etc. On the day of installation, the interior of your home will be protected from any debris or dirt that may fall inside. Once your install is complete, we make sure the area is cleaned, and the interior is returned to it’s previous condition. Lastly, together we will review operation of your new products.